TROY HOUSE - MASTERI WEST HEIGHTS

A very unpleasant stay. This accommodation experience is not even worth my time to review it, but I will make it simple.  This is what we call a complete switch bait . We were given an apartment that was a complete dump. I was informed by Troy House that both apartments or equally nice, one location being closer to the city center and another one little farther away. But I decided to choose one closer to the city center, we were given a mediocre studio, completely unkept. Cooking area was dirty and greasy. Dishes were dirty. Stains on the sofa. A chair appear to be all broken. Toilet seat broken. Only one burner works. Awful smell in the corridor.  Also very rude security receptionist staff. Worst of all was the actual Troy House representative himself. He had the shameless audacity to demand another 600,000 from my girlfriend for putting us at a unit closer to the city center. But yet the quality of the unit was awful and completely apart. Major maintenance and renovation needed. Horrible experience. I would not recommend dealing with Troy House.Manager was completely annoying and disrespectful, I actually had to block him from my WhatsApp account.

I loved waking up to the city view every morning. The room had a clean, modern aesthetic and smelled fresh. Everything from the towels to the bed linens felt high end and well cared for.

This place gave me just the break I needed. It was quiet, even though it’s located near busy streets. The décor was simple and clean. The water was always hot, and the Wifi was fast. I liked the little corner near the window where I could relax. I didn’t want to leave by the end of the trip.